Information security policy

Consumers or Customers will be prompted to fill in information fields in the form available on the website congnghelockhi.vn such as:

- First and last name

- Email address (company or personal)

- Title

- Phone number (mobile, home or office)

This information is required so that Bach Long can provide the best support to the Customer.

1. PURPOSE OF PERSONAL INFORMATION COLLECTION OF CONSUMERS

- We collect, store and process customer information for the purchase process and for future notices related to orders, and to provide services, including some personal information: name , email, address, shipping address, phone number.

- We will use the information you have provided us to process your order, provide services and requested information through the website and at the request of the customer.

- We may transfer your name and address to a third party for them to deliver to you (eg courier or supplier).

- We may use your personal information for market research. All details will be hidden and used only for statistics. You can refuse to participate at any time.

- Provide services to Customers and manage and use personal information of Consumers for the purpose of managing database about Consumers and promptly handling arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

Website congnghelockhi.vn uses the information provided by the Consumers to:

- Providing services to Consumers and Customers;

- Send notices of information exchange between Consumers and Bach Long;

- Prevent activities of destroying, appropriating consumer accounts of Consumers or activities that impersonate Consumers;

- Contact and resolve complaints with Consumers, Customers;

- Confirming and exchanging information about Consumer transactions at Bach Long;

- In case of request from a competent state management agency.

3. PERIOD OF PERSONAL INFORMATION STORE

There is no time limit unless the Consumer sends a cancellation request to the Board of Directors or the Company is dissolved or goes bankrupt.

4.PERSONS OR ORGANIZATIONS MAY HAVE ACCESS TO CONSUMER'S Personal Information

Consumers agree that, where necessary, the following agencies / organizations / individuals have the right to access and collect their personal information, including: Management.

- Third party service is integrated with Website congnghelockhi.vn

- Event company and sponsor

- A competent state agency, upon request, according to the operation regulations

- Market research company

- Financial advisor, legal and auditing company

- Complainant proves the consumer violation

- At the request of a competent state agency

5. ADDRESS OF THE UNIT COLLECTING AND MANAGING INFORMATION

BACH LONG MANUFACTURING TRADING SERVICES CO., LTD

- Address: No. 75 Nguyen Hong, Ward 1, Go Vap District, City. Ho Chi Minh

- Hotline phone: 093 143 54 54

- Email: bachlong@congnghelockhi.vn

6. MEASURES AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT YOUR PERSONAL INFORMATION DATA

Consumers have the right to check, update, correct or cancel their personal information by themselves by asking the website administrator. Consumers have the right to submit complaints about the disclosure of their personal information to third parties to the Board of Directors. Upon receiving these responses, Bach Long will reconfirm the information, be responsible for answering the reason and guide Consumers to restore and secure the information. Forms of receiving consumer complaint information:

i) Via email: admin@congnghelockhi.vn

ii) By phone: 093 143 54 54

7. COMMITMENT OF CONSUMER'S PERSONAL INFORMATION SECURITY

Personal information of Consumers on the Website congnghelockhi.vn is committed to absolute confidentiality by the Administration Board in accordance with the privacy policy of personal information posted on Website congnghelockhi.vn. Collection and use of information of each Consumer is only performed with the consent of Consumers, unless otherwise provided by law and this regulation. Do not use, do not transfer, provide or disclose to third parties about Consumer personal information without Consumer's consent except as provided in this regulation or regulation. legal regulations. In the event that the information server is attacked by hacker resulting in the loss of consumer personal data, the administrators are responsible for informing and working with the authorities to investigate and promptly process, at the same time notify Consumers of the incident.

8. MECHANISM OF RECEIVING AND SETTLING COMPLAINTS RELATED TO CONSUMERS 'INFORMATION

When detecting that his personal information was misused in the wrong purpose or scope, Consumers emailed complaints to Ms. Ms. Thoa: admin @ congnghelockhi.vn or call HOTLINE 093 143 54 54 to appeal complaints.